Local remote IT support.
All support is charged in 15-minute increments.

The following services are included in our proposed website maintenance package:
√ Secure Backups
√ Content Updates
√ Plugin/script updates/Bug fix
√ Website Monitoring
√ Website visitor analysis

The following services are included in the Managed Cloud Services package:
√ Remote monitoring and management of cloud servers.
√ Managed security including passwords, antivirus, web filtering, and email protection.
√ Managed storage focusing on data backups and archiving.
√ Management of the cloud-based web hosting platforms and infrastructure.
√ Remote, phone troubleshooting and support.
√ Protection and productivity for staff and customers.
√ A proactive approach to IT maintenance, upgrades, and security helps keep your business-critical data and systems up and running―avoiding unexpected and costly breakdowns of the devices and services your team and your customers rely on every day.
√ Freedom to focus on your business, not your IT.

Businesses today need technology. It plays an essential role in any organisation, big or small. Technology is often one of the largest investments in a business. So you should also invest in looking after it.

This is where professional IT support is required. If your technology fails the effects on your business can be catastrophic. But IT support is about prevention and compliance as well as solving problems when they arise.

You may face one or more as below:
- Installing and configuring cloud based or computer hardware, software, systems, networks, servers, desktop, laptop, printers and scanners
- Data Storage, Management and Security
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone, email)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Possibly training more junior staff members

(Note: Please contact your sales representative before you make a order.)